General Booking Policy:
a. Kokan Tourist Hospitality Company will try to arrange for accommodation in the same Hotel
b. Kokan Tourist Hospitality Company will try to provide you with alternate accommodation in its other listed properties if the same is available.
c. If Kokan Tourist is unable to provide alternative accommodation or you do not accept such alternate accommodation, you may be offered full refund.
d. Kokan Tourist will not be liable for compensation beyond your booking payment.
Early Check-in and Late Check-out:
Early Check-in Charges
Before 6 AM
100% charges for one day payable as per room rates for the previous day
Between 6 AM and 10 AM
20% to 30% charges payable as per room rates for the previous day, depending on hotel policy
Between 11 AM and 12 Noon
Complimentary breakfast will not be available to you for the day of early check in.
Late Check-out Charges
Between 11 AM and 1 PM
Between 1 PM and 5 PM
Upto 40% of the room rate for the day, depending on hotel policy
After 5 PM
100% of the room rate for the day
Booking Extension Policy:
Any extension of stay at the Hotel is subject to availability of the rooms at the current ongoing rate and not at the rate at which the original booking was made.
Triple Occupancy Policy:
Some Hotels allow triple occupancy by providing an extra mattress for the third person for extra fee. However no extra bed is usually provided.
a. Visitors are generally allowed to meet guests in the guest rooms during the day, except if there is an emergency.
b. Visitors are not to be allowed to stay overnight.
c. The Hotel front desk requires all visitors to present a government approved photo identity prior to accessing guest floors/rooms.
Policy for Pets
Please check with the Hotel.
Code of Conduct:
Smoking, Drugs and Alcohol
Beware of Fraud: